Frequently asked questions

Where are ARÊTES pieces designed and manufactured?

ARÊTES pieces are designed and manufactured with specialised partners in the canton of Vaud, Switzerland. Each product combines design, engineering and local manufacturing expertise.

What materials and finishes do you use?

Unless otherwise stated on the product page, ARÊTES pieces are made from AISI 304 stainless steel with a directional brushed finish. The material is selected for its durability, structural performance and timeless appearance.

Will every brushed stainless-steel surface look identical?

The directional brushing interacts with light and may create subtle variations depending on the viewing angle. Minor differences in tone and texture are inherent to the material and manufacturing process, making each piece slightly unique.

How should I clean brushed stainless steel?

Use a soft microfiber cloth with water and a small amount of mild soap. Wipe in the direction of the brushed finish and dry the surface afterwards. Avoid abrasive sponges, steel wool, chlorine-based products and aggressive cleaning chemicals.

Can brushed stainless steel scratch?

Stainless steel is durable, but its surface can develop light marks through normal use. Avoid dragging hard or abrasive objects across it. Do not polish or refinish the surface without contacting ARÊTES first, as this could alter the directional brushing.

Are the edges safe?

All accessible edges are deburred and finished. However, the stainless-steel construction retains defined edges and corners as part of its architectural form. Handle and position each piece with care, particularly in homes with children.

Do the products require assembly or installation?

Freestanding tables and objects do not require assembly. Place them on a stable, level surface and lift rather than drag them when moving.

For wall-mounted products, product-specific mounting components are included. Wall plugs and wall screws are not included because the appropriate fixing system depends on the wall construction and intended load. Professional installation is recommended.

Do you offer free delivery in Switzerland?

Yes. Free standard delivery is included for all orders within Switzerland. 
We currently do not deliver outside Switzerland.

How long does delivery take?

Production generally takes 2–4 weeks, followed by 1–3 business days for delivery within Switzerland. If you have a specific deadline, require a different delivery arrangement or need your order urgently, please contact us before placing your order so that we can confirm feasibility.

Is VAT included in the displayed price?

ARÊTES does not currently charge VAT. The price displayed on the product page is therefore the final price, including FREE delivery within Switzerland.

What should I do if my order arrives damaged?

Inspect the packaging and product when your order arrives. If you notice any damage, photograph both the packaging and the product before using it or disposing of the packaging. Contact info@aretes.ch as soon as possible and include your order number and photographs.

Can ARÊTES create a piece tailored to my space?

Yes. ARÊTES develops bespoke furniture and objects for private interiors, architects and design professionals. Whether you need an existing piece adapted to specific dimensions or a completely new solution, we can evaluate the proportions, function, material, finish and manufacturing requirements.

Share your idea, approximate dimensions, location and desired timeline through our contact page. We will review its technical feasibility and provide a tailored proposal and quotation.