Contact information
At ARÊTES, we are committed to providing prompt and professional customer support.
Customer Support
For any questions regarding our products, orders, shipping, returns, or custom furniture projects, please contact us by email:
Email: info@aretes.ch
We aim to respond to all enquiries within 1–2 business days.
Business Information
Trade name: ARÊTES
Owner: Marc Fajardo Toribio
Address:
Chemin des Prouges 1
1009 Pully
Switzerland
Custom Furniture Enquiries
If you are interested in a bespoke furniture project, please contact us by email at info@aretes.ch and include as much information as possible, such as:
- Dimensions
- Material preferences
- Drawings, sketches, or inspiration images
- Delivery location
- Desired completion date
Alternatively, you may leave your phone number in your email if you prefer to discuss your project by phone.
We will review your request and get in touch with you to find the best solution for your needs.
Order Support
When contacting us regarding an existing order, please include:
- Your order number
- Your full name
- A brief description of your request
This allows us to assist you as quickly as possible.
Business Hours
Customer support is available Monday to Friday.
Responses are provided during Swiss business hours.
VAT Status
ARÊTES is currently not VAT registered in Switzerland.